view cart menu separator categories menu separator faq
advanced search
How long does it generally take to process an order?
May I combine two separate orders to save on shipping costs?
Can I change my order once it has been submitted?
How do I cancel my order/item?
How do I return my product?
Do you ship internationally?
What are my payment choices?


How long does it generally take to process an order?
Normally, it takes within 2 to 5 business days for our supplier's to ship out the order. Once the order has shipped, your estimated time of arrival will be determined by your selected shipping method and your local USPS / UPS / FedEx guidelines for delivery.

top^

May I combine two separate orders to save on shipping costs?
We do not combine orders at this time. Please understand that we cannot cancel an order once it has been process and sent to the supplier's warehouse.

top^

Can I change my order once it has been submitted?
Unfortunately you cannot. If you contact us immediately after placing the order, we can probably make the change(s) you request.

top^

How do I cancel my order/item?
We strives to process your order as quickly as possible. In our effort to prevent delays, the period of time available to cancel an order is short. You may elect to cancel your entire order or a portion of your order as long as the order has not entered the shipping process. An item that is in the shipping process cannot be cancelled because it is being picked from the shelves, packaged, and stacked on the loading dock.

top^

How do I return my product?
Contact us via email at [email protected]

top^

Do you ship internationally?
We do not ship internationally at this time.

top^

What are my payment choices?
Currently, we only accept PAYPAL Payments and Google Checkout.

top^

Last Updated: 20 Nov 2010 09:45:46 PST home  |  about  |  terms  |  contact
Powered by eCRATER - a free online store builder